Compliancy Group

Is Zendesk HIPAA Compliant?

2024-07-15T14:35:40-04:00July 7th, 2020|

Zendesk offers support, sales, and customer engagement software. Healthcare providers can use the Zendesk Support Suite to provide virtual patient care via phone, chat, email, text, and mobile. Is [...]

Is Virtru HIPAA Compliant?

2024-07-15T14:35:43-04:00July 3rd, 2020|

Virtru is an email encryption and data privacy company. Users who pay for a Virtru subscription can send protected health information (PHI) in encrypted emails in programs [...]

HIPAA Compliant Call Recording

2024-07-15T14:36:07-04:00May 20th, 2020|

Providers may want to record conversations that they have with patients to refer back to for treatment purposes. However, there are certain restrictions placed on recording protected health information [...]